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Some personal details:


Your name
Email address
Account number

How are our service levels?


How would you rate the level of service (1-lowest, 5-highest) when:   1   2   3   4   5
Booking a collection over the phone?
Requesting a proof of delivery?
Requesting packaging?

OCS Worldwide Communication phone
 email
 driver
 letter
     in person
What is your preferred method for OCS Worldwide to communicate with you?   

Do you agree or disagree with the following? agree
 don't know
 disagree
Invoices are generally accurate.          
There is enough information shown on invoices.          
Drivers are smart, courteous and attentive to your needs.          
Drivers collect your shipments promptly at the time agreed.          
You sometimes ask your driver for ID.          

Who do you use? DHL FedEX UPS TNT Other none
Which of the following do you also have an account with?  

Qualifying questions

On www.ocsworldwide.co.uk

  Yes  No
Can you book a collection online?
Can you order packaging online?

    1   3  6
How many shipments can you track in one go online?

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