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About OCS Worldwide
OCS Worldwide, the end-to-end eCommerce logistics partner that acts as a seamless extension of your business and is invested in your brand and your brands international growth.
In a crowded eCommerce market, the delivery experience is the customer experience. OCS Worldwide bridges the gap between complex global logistics and the personal touch ours and your brand was built on. Unlike generic aggregators, we operate a proprietary network of over 60 global offices, allowing us to manage your entire supply chain—from bespoke fulfilment and customs compliance to the final mile delivery. We don’t just ship your products; we protect your brand promise in over 200 countries
Commercial Advantage – Why Choose OCS Worldwide?
Unrivalled Access to the USA
Turn the US market into your powered growth projections. As a Postal Qualified Wholesaler and Global Direct Entry partner to the United States Postal Service (USPS), we offer a competitive advantage most delivery providers cannot match:
- Direct injection into the US stream for a 3-7-day delivery service from the UK.
- Unbeatable rates for lightweight items.
- We support a number of delivery options to the USA, giving the retailer or shipper the opportunity to continue to grow their US market, while understanding the different export and tariff options available.
Technology That Puts You in Control
Transparency from warehouse to doorstep. We can offer a light-touch label creation, to full integration with your systems to remove administrative headaches. We support a number of platform partners and provide full tracking via a portal, or a dataflow right back into your own proprietary systems.
- FlightDeck: Your digital command centre for instant access to customs entries, compliance documents, and shipment data. Full tracking events, statuses and compliance documentation stored and accessible in one system.
- Branded Returns Portal: A retailer-branded interface that lets your customers self-serve returns easily, turning a potential negative into a loyalty-building moment. No additional integration steps required as we already have your parcel data.
- Seamless Integration: Plug-and-play connectivity with your existing eCommerce platforms for automated order management.
Fulfilment That Maximises Revenue
More than just storage—we help you sell more. Our 3PL solution is designed to keep your capital moving. Beyond standard pick-and-pack, we offer specialised grading and reworking services. We assess returned items and rework them to “sell-as-new” condition, reducing waste and putting stock back online faster than your competitors. Let us take care of the logistics while you sell your brand.
Intelligent Compliance
Navigate borders without the barriers. We turn customs complexity into a streamlined process. From HMRC NES declarations and MoU simplified schemes to EU Duty Drawback, our dedicated compliance teams ensure your goods move fluidly across borders, protecting your margins and preventing delays.
Part of Your Team
We understand that behind every parcel is a customer expecting exceptional service. That’s why we treat your business as if it were our own. Whether it’s a hand-delivered parcel in the UK or a time-sensitive shipment to Tokyo, OCS Worldwide delivers the reliability, speed, and personal care your brand deserves.
Ready to upgrade your delivery experience? Don’t let logistics limit your growth. Partner with OCS Worldwide for a solution that scales with you and the changing needs of your customer. Switching is managed by us, weather its with your internal teams or a 3rd party provider, we’ll take the pain of change that can keep you handcuffed to the Status Quo.
Our history
OCS (Overseas Courier Service) Worldwide was founded in 1957 by a consortium of major newspaper publishers from Tokyo, as a global, fast-delivery system for time-sensitive business publications. It was the first such private international delivery network, dedicated entirely to overseas air-speed shipping.
At first, OCS Worldwide focused on next-day delivery of critical financial news, within the major markets of Asia and the Pacific Rim. By 1962, we very quickly expanded our system to handle overnight delivery from Asia to all other major business centres throughout the growing global economy.
By 1958 OCS was established in the United Kingdom to support the expanding global business.
Export routes quickly developed within the OCS global network, giving birth to our customs function that today handles compliance on all imports and exports, and now handling thousands of parcels a day, matching the ever growing requirement for worldwide eCommerce shipments.
As OCS Worldwide evolved, we adapted our network to the movement of all types of business materials, from small documents to software media to hardware systems to commodities and then, eCommerce, covering all weights from just a few grams to thousands of kilos.
Today, OCS Worldwide services range from eCommerce solutions, from express courier delivery, to eCommerce parcels, to fulfilment and wholesale distribution. Growth of volume and new services has made the OCS Worldwide the chosen partner for major retail brands, not just in delivery services but bespoke logistical and eCommerce offerings, 3pl fulfilment and customs compliance, including our pioneering Duty Drawback scheme for European Union eCommerce.
Our staff
The longest serving member of the OCS Worldwide team, is our Managing Director, Tim Jones, who, before becoming one of our shareholders, joined the UK business over 35 years ago. Our average tenure in 2025 is a little over 11 years, saying something about the culture, the individuals and the team at both our London and Coventry hubs.
Everyone at OCS Worldwide has a simple ethos, do what’s right for the customer and the customer’s customer, regardless of the position you hold in the business, treat our customers‘ business as if it was your own. This attitude has helped us develop some amazing staff-led initiatives such as our returns solution and our Management Information portal called FlightDeck, helping our team grow and progress their careers within the OCS Worldwide family. We’re a customer- and consumer-facing business, we aim to be present when our customers need us, regardless of the time, or even the day. In retail, a bank holiday is just another trading day, so we’re there for our partners when it counts. The delivery is an intrinsic part of the wider eCommerce sub-section of retail and being your partner is about the delight your customer experiences on their total on-line journey.
You can find out more about our customer-facing colleagues on our Meet the Team page.
Our environmental commitment
At OCS Worldwide we see it as paramount that we do all we can to reduce our environmental footprint as much as possible through actionable and measurable strategies.
In the UK we operate a growing fleet of electric vehicles and remain committed to expanding this fleet as technology and infrastructure allow. Additionally, we prioritise route consolidation across our operations to minimise fuel consumption and reduce unnecessary mileage.
One of the main areas we prioritise when partnering with an airline is their use of Sustainable Aviation Fuel (SAF), a biofuel that can reduce the carbon footprint of an aircraft, as its main form of manufacture is from non-petroleum products, such as waste cooking oil, municipal waste, or waste wood.
British Airways currently source in excess of 12.5 million litres of SAF per year, while Delta Airlines has a target to replace 10% of its aviation fuel with a SAF alternative by 2030. United Airlines have a net zero target of 100% by 2050 and American Airlines launched an initiative in 2022 to replace all plastics in their cargo operation with BioNatur Plastic. This equates to a landfill reduction of over 6.4m 1 litre water bottles per year.
Additionally, all of our airline partners are moving to electric vehicles for their airside operations and have near-term targets to move to a 100% electric fleet in their cargo operations at the latest, by 2050.
We actively seek partnerships with like-minded organisations that share our environmental values, ensuring alignment across the whole supply chain. Through ongoing evaluations and investments in green technologies, we aim to continually enhance our sustainability performance and contribute to a cleaner future.