OCS Worldwide eCommerce Solutions

OCS Worldwide offers a comprehensive eCommerce logistics solution that ensures your products reach global markets with speed, efficiency, and care. Whether you're a small business or an international brand, we act as a trusted extension of your operations, seamlessly handling everything from warehousing to last-mile delivery. Our eCommerce service simplifies the complex logistics of online sales, offering a full suite of services designed to enhance your customer experience.

Key Features:

• End-to-End Service - From order fulfilment to delivery, we manage the entire journey.
• Global Reach - Fast reliable shipping to over 200 countries worldwide.
• Tailored Solutions - Customising our services to meet the unique needs of your eCommerce brand.
• Real-Time Tracking - Keep your customers informed with full on-line capabilities for every shipment.
• Seamless Integration - Providing easy-to-use platforms that integrate with your eCommerce system for effortless order management.
• Secure and Compliant - We handle all customs paperwork, duties, and security requirements, ensuring your shipments comply with global regulations.
• Scalable and Flexible - Our services grow with your business, offering scalability as you expand into new markets.

At OCS Worldwide, we understand that behind every parcel is a customer expecting exceptional service. Our mission is to simplify the complexities of global eCommerce logistics, so you can focus on growing your business. Trust us to deliver the reliability, speed, and personal touch your brand deserves and your customers require.

To speak to OCS Worldwide to discuss any of your international eCommerce requirements, call us on +44 (0)20 7640 3800, email us at talk2us@ocsworldwide.co.uk, or click the ‘Contact Us’ button and follow the prompts.

OCS Worldwide Domestic eCommerce Services

When it comes to delivering your goods across the UK, OCS Worldwide ensures that your shipments arrive on time, every time. We’ve built a robust network that taps into the strength of over 130 depots, 2,500 vehicles, and trusted partners like Royal Mail, enabling us to offer fast, reliable, and cost-effective solutions for all your domestic delivery needs.

Whether it’s eCommerce, business mail, important documents, parcels, pallets, or freight, OCS Worldwide is equipped to handle it all. We provide seamless access to the best next-day delivery options across the country — whether through our own hand-delivery service in select areas or by leveraging leading carriers for nationwide coverage.

Key Features:

• Nationwide Reach - We serve the entire UK, with reliable delivery to both mainland and offshore destinations.
• Next-Day Delivery - Fast, dependable delivery.
• Time-sensitive Shipments - Delivery options that can meet your specific deadlines.
• Flexible Solutions - Our tailored approach allows for a variety of services, from standard next-day delivery to more specific requirements based on your needs.
• Seamless Integration - We tap into trusted networks to ensure a smooth, efficient delivery experience for you and your customers.
• Highland & Offshore Coverage - We provide delivery to the Highlands and offshore locations, offering a 1-4 day delivery commitment depending on the destination.

For businesses looking to streamline their UK-based eCommerce deliveries, OCS Worldwide offers a comprehensive, flexible, and efficient solution that scales with your needs. Whether you're shipping a single parcel or a large volume of goods, we ensure your products reach their destination on time and in perfect condition.

For more information about how our Domestic eCommerce Services can benefit your business, click the Contact Us button and get in touch today.

To speak to OCS Worldwide to discuss any of your international eCommerce requirements, call us on +44 (0)20 7640 3800, email us at talk2us@ocsworldwide.co.uk, or click the ‘Contact Us’ button and follow the prompts.

OCS Worldwide Returns Solutions

Returns are unfortunately a part of every eCommerce life cycle. Providing the consumer with a straightforward and convenient returns solution is just as important as every other part of the customer journey.

OCS Worldwide takes a simple view of returns, making it easy for both the consumer and retailer to access a sustainable returns platform for a time-sensitive return on a consolidated basis and for the resale of the goods.

Through the OCS Returns Portal, which is retailer branded, we already have everything we need to offer your customer the ability to manage and process their returns.

Using the single data set of information provided at the time of dispatch, OCS Worldwide serves the consumer an inventory of items they ordered and asks them to select the item(s) they wish to return.

The consumer can choose from a variety of return methods, selecting the one most convenient to them:

• Hand their parcel to their local mail person or place in their mail box for collection.
• Take it to a designated collection point.
• Take it into a Post Office.
• Arrange for a collection (additional local charges may apply).

For further information on our Returns Services please press the Contact Us button and get in touch today.

To speak to OCS Worldwide to discuss any of your international eCommerce requirements, call us on +44 (0)20 7640 3800, email us at talk2us@ocsworldwide.co.uk, or click the ‘Contact Us’ button and follow the prompts.

OCS Worldwide Customs and Compliance Solutions

Following the United Kingdom’s departure from the European Union, and more recently the focus on duty de minimis thresholds around the world, exporting compliantly and tax efficiently has never been more important. OCS Worldwide has a dedicated team to ensure UK export and destination import processes run smoothly with a seamless delivery to the customer. Services provided include:

• UK Export Customs clearance via HMRC NES declaration, or via the MoU simplified scheme.
• UK Export Customs clearance for goods dispatched from Bonded or Customs warehouses.
• Bonded transfer of parcels from the UK to convenient clearance hubs within the EU.
• Automated messaging on HS code amendment or update.
• Provision of Customs entry copies for B2B shipments via the OCS Flight Deck document store.
• UK import clearance for return parcels including RGR and Home Use.
• EU Duty Drawback scheme.

For further information on our Customs and Compliance Services press the Contact Us button and get in touch today.

We recommend expert trade advice is sought when selling goods to consumers internationally as cross-border processes may be influenced by the commercial arrangements between vendor and consumer.

To speak to OCS Worldwide to discuss any of your international eCommerce requirements, call us on +44 (0)20 7640 3800, email us at talk2us@ocsworldwide.co.uk, or click the ‘Contact Us’ button and follow the prompts.

OCS Worldwide 3PL Solutions for Growing Businesses

Fully-automated fulfilment services designed to let you continue to grow and sell your business and brand, while we take care of your stock and supply chain, utilising the OCS Worldwide family of domestic and international eCommerce services to ensure your customers' expectations are exceeded.

• Stock Inbounding.
• Picking, packing and dispatch through the OCS Worldwide eCommerce network.
• Storage, long- and short-term.
• Returns management, grading and reworking, making your eCommerce returns ready to sell again, as new.
• Bespoke services.

We work around the clock to fulfil your eCommerce requirements and can tailor our services to meet your individual requirements and those of your brand.

For further information on our Fulfilment Services press the Contact Us button and get in touch today.

To speak to OCS Worldwide to discuss any of your international eCommerce requirements, call us on +44 (0)20 7640 3800, email us at talk2us@ocsworldwide.co.uk, or click the ‘Contact Us’ button and follow the prompts.