When will I be able to shop online at M&S again?
The BBC investigates the aftermath of the Marks & Spenser cyber attack, that knocked out its online offer and caused disruption to available lines within the store network.
It reports that Marks & Spencer has revealed that some customer data was stolen during a recent cyber-attack targeting the retailer.
The company has been struggling to get services back to normal since the attack in April, which left some shelves empty, deliveries in limbo and online orders suspended.
It told customers on Tuesday 13th May 2025, to remain cautious about receiving emails, calls or texts claiming to be from M&S. M&S has revealed that some personal customer data was stolen during the attack. It says information taken could include contact details such as people’s names, home addresses, phone numbers or email addresses.





